Frequently Asked Questions

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ProTecc Fire and Security provides comprehensive fire alarm and security system installation, monitoring, and maintenance services throughout Western Wyoming and Eastern Idaho. Our services include fire alarm systems (smoke, heat detection, sprinkler monitoring), security systems (intrusion detection, burglar alarms), CCTV video surveillance with high-resolution cameras and night vision, access control systems for commercial properties, environmental alert systems (flood sensors, temperature monitoring, automatic water shut-off), smart home automation (locks, garage doors, lighting, thermostats), and professional 24/7 monitoring. We serve both residential and commercial clients with custom-designed systems tailored to each property's specific needs.

We serve Lincoln County WY, Sublette County WY, Teton County WY, and Teton County ID. Our service area includes Star Valley, Jackson, Pinedale, Driggs, Victor, and surrounding communities. 

Our professional 24/7 monitoring starts at $40/month, with additional fees for cameras, automation, and access control based on equipment quantity. We offer custom pricing for each installation. 

Yes, we provide 24/7 emergency service with an on-call technician dispatched within 30 minutes for all monitored systems across our Wyoming and Idaho service area. 

Yes, we serve both residential and commercial clients. Our services include fire alarm systems, security systems, CCTV, access control, and smart system automations for both homes and businesses. 

We install smoke detection, heat detection, sprinkler monitoring systems, and complete fire alarm systems that are designed to meet or exceed all local, national, and international codes. We also provide professional annual fire inspections in order to maintain NFPA 72 compliance.

Yes, we integrate smart locks, garage doors, lighting, outlets, thermostats, and programmable relays with your security system for complete home automation control. 

We provide a 1-year warranty on all newly installed equipment and systems. 

Commercial fire alarm systems require annual professional inspections for NFPA 72 compliance. Security systems benefit from performing routine inspections every other year, though this service is optional for optimal performance. 

We install flood sensors, temperature sensors, humidity sensors, and automatic water shut-off systems - particularly popular for high-end homes and home insurance requirements in Wyoming's climate. 

Yes, we work with local insurance companies and can provide documentation for potential insurance discounts on properly monitored fire and security systems. 

Small residential and commercial projects typically take anywhere from 1 day to 1 week, while larger projects can take months to years to complete depending on complexity and scope.